School of Business and Management Studieshttp://hdl.handle.net/123456789/9212024-03-28T10:02:54Z2024-03-28T10:02:54ZTHE DETERMINANTS FOR MEDICAL TOURISM IN PRIVATE HOSPITALS: A CASE STUDY OF NAIROBI COUNTY, KENYAKambaga, DunstanMongare, OmareOndara, R. Ohttp://hdl.handle.net/123456789/18382023-01-13T07:37:37Z2023-01-13T00:00:00ZTHE DETERMINANTS FOR MEDICAL TOURISM IN PRIVATE HOSPITALS: A CASE STUDY OF NAIROBI COUNTY, KENYA
Kambaga, Dunstan; Mongare, Omare; Ondara, R. O
The Kenya government is expected to lead in developing medical experts and facilities to
take care of the well-being of its citizens and beyond the borders, since health is one of
the pillars in the government’s agenda of Vision 2030. Therefore, the study is to find out
determinants for medical tourism for private hospitals in Nairobi County, with a view
of improving medical tourism in Kenya. The study examined a sample of cross-section
of the tourist stakeholders to establish the impact of quality medical treatment facility,
service delivery offered, competent doctors and the cost for medical treatments for
private hospitals in Nairobi County. A descriptive and exploratory strategy were used
for the study, whereby, the population was 400 medical tourists per month visiting the
25 private hospitals (Table 4) using census method. While, Krejcie and Morgan Table
(1970) was used to sample 196 respondents, by use of convenient sampling to select
medical tourists in each hospital selected. The data was collected by a structured
questionnaire and analyzed by Statistical Package for Social Sciences (SPSS). The
presentations and conclusions of the study was done after descriptive and inferential
36
statistics was investigated. The findings revealed that predictors were statistically
significant at α=0.05 and the p-values < 0.05 (Quality medical treatment facility, p=0.00;
Service delivery, p=0.00; Competent doctors, p=0.03; Costs, p=0.00). This is an indication
that Quality medical treatment facility, Service delivery and Competence of doctors all
have a significant outcome on medical tourists coming to Kenya. The study
recommended that the management of private hospitals ensure that they have quality
medical treatment equipment/facilities and competent medical doctors who will offer
quality services to motivate more tourists to visit hospitals. The government to put in
place policies to protect medical tourists from being exploited by private hospitals as
well as to manage public hospitals to compete favorably with private hospitals. In such
a scenario, medical tourism would expand and lead to the creation of employment and
generate revenues for the country. Finally, the study will assist the government and
tourism stakeholders in addressing the obstacles facing local and international medical
tourism in the country. The researcher suggested a comparative study between private
and public hospitals on medical tourism in Nairobi, Kenya.
2023-01-13T00:00:00ZSUSTAINABLE PERFORMANCE FRAMEWORK INDICATORS FOR DOMESTIC TOURISM IN KENYA CASE OF NAKURU, NAIROBI AND MOMBASA TOWNSOmare, MongareKambaga, Dunstanhttp://hdl.handle.net/123456789/18352023-01-12T10:46:40Z2023-01-12T00:00:00ZSUSTAINABLE PERFORMANCE FRAMEWORK INDICATORS FOR DOMESTIC TOURISM IN KENYA CASE OF NAKURU, NAIROBI AND MOMBASA TOWNS
Omare, Mongare; Kambaga, Dunstan
This study looked at the factors that affect domestic tourism in Nairobi, Mombasa, and
Nakuru with a view of addressing them and coming up with sustainable performance
frameworks for domestic tourism industry. The study investigated a sample of cross-section
of the tourist and other tourism stakeholders using a questionnaire survey method. A sample
of 600 respondents from the tourism industry players in the regions was selected using
purposive and stratified random sampling. A closed and open-ended structured questionnaire
schedule with both closed and open-ended questions were used to collect data. A total of 558
respondents filled and returned the data collection tools representing a response rate of 93%,
from which analysis were done and statistical inferences made presentations and conclusions
drawn. The study observed that the government and other tourist industry stakeholders must
work together to address hindrances pointed out in order to improve domestic tourism these
include price adjustments, emphasis on tourism education through curricula, creation of a
strong people friendly domestic tourism policy; the need of sensitizing the local communities
on the value of tourism and the need to conserve national resources for posterity. If these
measures are taken then increased domestic tourism participation leading to creation of jobs
thus reducing poverty. It is expected that the study will assist the government and other
industry stakeholders in coming up with practical measures to address the obstacles facing
domestic tourism with a view to increasing Kenyan participation in domestic tourism, and
also contribute to theoretical knowledge.
2023-01-12T00:00:00ZPERCEIVED INFLUENCE OF INFRASTRUCTURE AND SECURITY LEVELS ON TOURISM DEVELOPMENT RATE IN KIAMBU COUNTYKambaga, DunstanOmare, Mongarehttp://hdl.handle.net/123456789/18342023-01-12T09:45:34Z2023-01-12T00:00:00ZPERCEIVED INFLUENCE OF INFRASTRUCTURE AND SECURITY LEVELS ON TOURISM DEVELOPMENT RATE IN KIAMBU COUNTY
Kambaga, Dunstan; Omare, Mongare
The Vision 2030 and Tourism County Development Master Plans were envisaged to provide a
good starting point for County tourism development; however, a number of challenges must be
addressed to ensure competitiveness in the sector. The objective of this research study was to
assess the perceived influence of infrastructure and security levels on tourism development rate in
Kiambu County, specifically to find out the extent to which infrastructure and security affect
tourism development in Kiambu County. The target population was 210 employees plus tourists
visiting Kiambu County. The sample size of 75 was arrived after using the formula; n=N/2+Ne2
(Yamane, 2012), stratified random sampling technique was used. The study used descriptive
research design while, data was collected from primary sources with the use of questionnaires. The
data was analyzed by use of Statistical Package for Social Sciences (SPSS), descriptive and
inferential statistics in analyzing and summaries. Respondents were asked to respond to a set of
statements on the Likert scale, where 5=strongly agreed, 4= agreed 3= neutral, 2= disagree, 1=
strongly disagree. Most respondents had enough knowledge to understand and respond to the
questions, descriptive analysis was used to summarize data regarding infrastructure and security
challenges on tourism development. Majority of the respondents strongly agreed that
infrastructure, and security affect tourism development in Kiambu County. The researcher
conducted a regression analysis to investigate the existence and nature of relationship between
infrastructure and security on tourism development. The study concluded that tourism
development is strongly influenced by infrastructure with 41.4% change followed by safety as
indicated by a Pearson correlation coefficient of .653** and 611** respectively. This relationship
was found to be statistically significant as the significant value was 0.010 which is less than 0.05
threshold. To achieve efficiency in the sector, efforts have to be undertaken to address impending
challenges responsible for the stunted growth of the Country’s tourism sector. The researcher
recommends for further research on a wider scope for all Counties in Kenya, while considering all
challenges in the tourism sector affecting tourism development.
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2023-01-12T00:00:00ZMANAGEMENT CAPABILITIES ON PERFORMANCE OF MICROFINANCE BANKS IN KENYARamadhan, ZainabuOnyango, Jared Abongohttp://hdl.handle.net/123456789/17982022-09-30T08:07:46Z2021-11-01T00:00:00ZMANAGEMENT CAPABILITIES ON PERFORMANCE OF MICROFINANCE BANKS IN KENYA
Ramadhan, Zainabu; Onyango, Jared Abongo
Financial institution’s role in economic development and sustainability ought to be supported so as to enhance performance. Theoretical arguments such as resource-based view allude that organization performance is contingent to resources that may either be tangible or intangible. Hence, the current study evaluated the effect of management capabilities on performance of micro finance banks in Kenya. The study was based on dynamic capabilities theory. Descriptive
research design was applied and primary data sourced through self-administered
questionnaires. Descriptive statistics and simple regression analysis analyzed the data. It was documented that there was a positive and significant effect of management capabilities and firm performance of micro finance banks in Kenya.
JOURNAL ARTICLE
2021-11-01T00:00:00Z