B.Sc in Information Studieshttp://hdl.handle.net/123456789/5232024-03-29T06:33:58Z2024-03-29T06:33:58ZMANAGING ESTATES RECORDS: At:ASE STUDY OF THE ESTATES DEPARTMENT OF MOl UNIVERSITY, MAIN CAMPUS BYAMBUA, GIDEON KYEMBA Whttp://hdl.handle.net/123456789/17282019-04-01T12:36:20Z2019-04-01T00:00:00ZMANAGING ESTATES RECORDS: At:ASE STUDY OF THE ESTATES DEPARTMENT OF MOl UNIVERSITY, MAIN CAMPUS BY
AMBUA, GIDEON KYEMBA W
This study set out to investigate the management of Estates records at the Estates
Department of Moi University, Main Campus.
In fulfilling this aim the study had a number of specific objectives. These included; to
document the business activities of the Estates Department; ascertain how records are
created or received, maintained and used by the Estates Department of Moi University,
Main Campus; determine the extent to which the records support the business activities of
the Estates Department. Establish the conditions under which Estates records are
maintained; determine policies used to regulate the management of Estates records; find
out the calibre of staff employed to manage the Department's records including their level
of training, experience and qualifications.
In conducting the study a purposive sample of 26 respondents, comprising staff of Estates
Department Moi University, Main Campus were identified to participate in the study.
Various methods including the use of questionnaires and interviews were employed in data
collection. Descriptive techniques were used to analyze qualitative data collected from
respondents. Tables and charts were employed to give more detailed presentation and
analysis.
Among the findings of the study were that the Estates records were generally poorly
maintained; some records were not arranged in an orderly manner; the records were poorly
classified and some records were missing or misplaced. Other findings were that the
Estates Department generates or receives various types of records ranging from
operational, legal, evidential, human resource and financial. These records paused a major
challenge especially in their storage and maintenance. The other finding was that the
Department had no standard retention/disposal schedule; security of the records was
wanting; there were no records management policies and procedures; and that the staff
managing the records unprofessional. Based on the above findings this study concluded
that the Estates records were poorly managed and came up with recommendations for
records management practices and operations.
Bachelors Degree in Information Sciences
2019-04-01T00:00:00Z[YALUATION OF THE LEVEL OF USER EDUCATION SERVICES PRO\lDED BY PUBLIC LIBRARIES: A CASE STUDY OF KENYA ~-ATIO:\AL LIBRARY SERVICES, ELDORET BRANCH.JEPKOECH, RUGUT VIOLAhttp://hdl.handle.net/123456789/17272019-04-01T12:20:59Z2019-04-01T00:00:00Z[YALUATION OF THE LEVEL OF USER EDUCATION SERVICES PRO\lDED BY PUBLIC LIBRARIES: A CASE STUDY OF KENYA ~-ATIO:\AL LIBRARY SERVICES, ELDORET BRANCH.
JEPKOECH, RUGUT VIOLA
ABSTRACT
This study auempts to examine the importance of user education in public libraries. The
research was carried out in KNLS Eldoret branch with the aim of investigating the extent to
which it offers user education services to its users, and to determine whether user education
service has an impact on the access of information materials by users. The purpose for using this
case study is to enable the researcher use the findings to represent other Kenyan public libraries
in general.
User education services are important to the public libraries in that it assists the users to be able
to access information materials. The users will also be able to access the information materials
on their own and within the shortest time possible.
A survey research method was employed in carrying out this study. The population of study
comprised of children and the adults. The researcher used random sampling method and a
sample chosen consisted of 10 members of staff and 30 users.
The study re\ ealed that user education was not offered by KNLS Eldoret therefore making the
users to be unable to frnd information materials. Users were also not satisfied with the user
education training which was offered five years ago, it does not have user education services
policy to guide the staff on how user education should be offered should be addressed and that
few staff were trained on how to provide user education services.
The study concludes that the best user education service should be provided in public libraries.
The recommendations made include formulation and implementation of user education policy
and the trainĀ· of staff.
Bachelors Degree in Information Sciences
2019-04-01T00:00:00ZIMPACT OF ACCESS TO ELECTRONIC' INFORMATION RESOURCES ON STUDENTS AND LIBRARY STAFF. A CASE STUDY OF MARGARET THATCHER LIBRARYNG'ETICH, ALLAN C.http://hdl.handle.net/123456789/17262019-04-01T12:13:33Z2019-04-01T00:00:00ZIMPACT OF ACCESS TO ELECTRONIC' INFORMATION RESOURCES ON STUDENTS AND LIBRARY STAFF. A CASE STUDY OF MARGARET THATCHER LIBRARY
NG'ETICH, ALLAN C.
ABSTRACT
Electronic information resources has played a greater role in the students' academic work. There
is an increasing trend in use of electronic resources in many university libraries. This is due to
the fact that electronic resources are more current and more its accessibility is higher as
compared to is counterpart print journals. Chapter one would discuss mainly aims of study,
statement of the problem and objectives of study. Chapter two contains a theoretical framework,
relevant and related literature citation to the research topic. One ofthe topics discussed in this
chapter is current state of electronic information resources inuniversity libraries in Kenya.
Chapter three discusses all the research methods, techniques and tools used in the
accomplishment of the project. This includes:Research settings, research design, population,
sample, sample techniques, data collection, and instrwnentation i.e. questionnaires and face to
face interview, data analysis by use of descriptive statistics, tables and percentages.
Chapter four contains the main research findings and analysis of the research project. Among the
findings it was established that there are few computer access points, currency of information
was the most popular feature of electronic resources among students and electronic resources
within the library only limited greatly the use of electronic resources by students.
Chapter five contains proposed solutions, conclusion and recommendation that were suggested
by the research focusing on increasing accessibility and use of electronic journals by students
and developing a comprehensive electronic information policy for assist in acquisition and
selection process. Training of users on how to search and access electronic resources was
emphasized. Lastly this chapter sums up the whole research project.
Bachelors Degree in Information Sciences
2019-04-01T00:00:00ZTHE ROLE OF RECORDS MANAGEMENT IN ENHANCING SERVICE DELIVERY AT GUCHA DISTRICT EDUCATION OFFICE, KISII COUNTY.KEMUNTO, ONSERIO R.http://hdl.handle.net/123456789/17252019-04-01T12:08:20Z2019-04-01T00:00:00ZTHE ROLE OF RECORDS MANAGEMENT IN ENHANCING SERVICE DELIVERY AT GUCHA DISTRICT EDUCATION OFFICE, KISII COUNTY.
KEMUNTO, ONSERIO R.
ABSTRACT.
The aim of study was to find out the role of records management in enhancing service
delivery at GDEO and propose recommendations to address the challenges identified by this
study. The objectives were: to conduct a functional analysis ofthe office, to determine how
records are managed during their lifecycle, to find out the staff awareness about the
importance of records management in service delivery, to examine the challenges faced in
managing records and to suggest recommendations to add ress the challenges identified by
the study.
The study was carried out on the DEO, DDEO, 2 registry officers, departmental heads and
clerical officers in the office. Data was collected through interviewing the registry officers,
the DEO, DDEO and other departmental heads. The information got was supplemented by
the information from observation. The data was then analysed through the use of a pie
chart and tables.
The findings ofthe study were that the current practices of records management in the
office hinderthe effectiveness and efficiency ofthe office in terms of service delivery. The
study established that records are stored on shelves and in some few cabinets available, the
cu rrent, semi-cu rrent and non-current records are stored together resu Iting to loss of some
files. In addition, there is low staff awareness on the importance of records management in
enhancing service delivery. Further, the study provides the challenges faced and
recommendations to add ress the challenges.
The research recommended that; staff in the office should be sensitized on the role of
records management in enhancing service delivery, there should be continuous training for
records management staff in the office, there should be continuous su rvey and appraisal of
BACHELOR'S DEGREE IN INFORMATION SCIENCES
2019-04-01T00:00:00Z