Information Commons: A Service Model for Academic Libraries in Kenya

Abstract

The changing information landscape in today’s library environment has compelled libraries to shift from the conventional library service models to new service models. One of the new service models is Information Commons which is being embraced to satisfy the changing needs and demands by the current generation for technology-oriented services and products. This chapter explores the concept of Information Commons, describes its features and assesses the extent to which academic libraries in Kenya have transformed their physical spaces to Information Commons. This study on which this chapter is based was exploratory and adopted a mixed-methods research design. Data was collected from 30 librarians in six universities using face-to-face interviews and observation. 73% of librarians are familiar with the concept of Information Commons; no university has established an Information Commons; and various aspects of the Information Commons model exist but in fragmented form. Information Commons model is a promising and tenable solution to the challenge of academic libraries offering relevant services and facilities. This study offers insights in the design and composition of an Information Commons in academic libraries. Information Commons is still a novel idea to libraries in Kenya and therefore the results of this study adds to the general knowledge on this model and contextualises its implementation to academic libraries in Kenya.