• Impact of Cloud–Based Services on Records Management in Public Organisations in Kenya 

  Kibe, Lucy (2019-07-29)

  Cloud-based services are the services that are provided to users through the Internet when they need them. They are designed to provide easy and scalable access to applications, resources and services. Such services include ...
• The Role of Academic Libraries in Webometrics Ranking of Universities in Kenya 

  Wamahiga, George M.; Kwanya, Tom (2019-07-24)

  Academic institutions now operate in highly competitive environments. Consequently, myriad mechanisms for rating the services and impact of universities have emerged as a means of influencing the choice of potential students, ...
• The Impact of Knowledge Management on The Competitiveness of Insurance Firms in Kenya 

  Kamau, Rodney Chege; Kwanya, Tom; Kamau, Rodney Chege; Kwanya, Tom (2019-07-24)

  The purpose of this chapter is to investigate and present the impact of knowledge management strategies on insurance firms in Kenya. The objectives of the study, that informs this chapter, were to examine the current ...
• The Impact of Information Management Practices on the performance of County Governments in Central Kenya: A Case of Nyeri County 

  Ngirigacha, Esther Wairimu; Kwanya, Tom (2019-07-24)

  Information management is critical in influencing an organisation’s ability to sustain a long-term competitive advantage. This chapter, resulting from a research study, examines the impact of information management practices ...
• Enhancing Organisational Performance in Kenyan Universities Through Effective Tacit Knowledge Management 

  Murumba, Joan Wakasa; Kwanya, Tom (2019-07-24)

  Knowledge is an important asset and tacit knowledge is located in the minds of people. To succeed, organisations have to make the best use of their knowledge assets. This can be achieved through diverse initiatives such ...
• An Analysis of Indigenous Knowledge Legislation and Policies in Kenya 

  Chepchirchir, Sally; Kwanya, Tom (2019-07-24)

  Since the dawn of history, humanity has always sought more knowledge to feed families, stay healthy, argue with neighbours, and understand the immediate environment, among other issues. Before scientific approaches of ...
• A Review of Knowledge Management Education and Training in Kenya 

  Kwanya, Tom (2019-07-24)

  Knowledge management has emerged as a discipline in the recent past. In spite of its growing popularity, confusion still exists on what the discipline is really about and whether it is actually distinct. This confusion ...
• Using QR codes to Promote Information Services and Products in Academic Libraries in Kenya 

  Ateka, Azenath; Kwanya, Tom (2019-07-17)

  A quick response (QR) code is a matrix barcode readable by smart-phones and other mobile phones with cameras. The QR code typically appears as a small white square with black geometric shapes. The information encoded in a ...
• The Influence of Infobesity on the Information Seeking Behaviour of Undergraduate Students in Tangaza University College 

  Awuor, Afline Susan; Kwanya, Tom; Nyambok, Grace Anyango (2019-07-17)

  Infobesity is the condition of individuals who exhibit difficulty in understanding issues and effectively making decisions because they have too much information about that issue. Persons who suffer from infobesity exhibit ...
• Technostress among Technical University Librarians in Kenya 

  Hongo, Henry Ogada; Kwanya, Tom; Kiplang’at, Joseph (2019-07-17)

  Technostress is the feeling of anxiety or mental pressure caused by working with multiple and rapidly changing computer systems, and mediating between these systems and the demands of one’s organisation, staff, customers, ...
• Techniques and Tools of Big Data Analytics at the Technical University of Kenya and Strathmore University 

  Kibe, Lucy Wachera; Kwanya, Tom; Owano, Ashah (2019-07-17)

  Big data is the term used to refer to any group of datasets so huge and composite that it is difficult to process the same using traditional data processing applications. Big data analytics is a set of procedures and ...
• Social Media Content Management Strategies at the National Police Service, Kenya 

  Ogolla, Erick Odhiambo; Kwanya, Tom (2019-07-17)

  This chapter analyses the strategies used by the National Police Service (NPS) in Kenya to manage its social media content. The study from which the chapter is extracted investigated the types of social media content ...
• Research Trends by TU-K Staff in Google Scholar, 2013-2016 

  Abok, Villary; Onyancha, Omwoyo Bosire; Kwanya, Tom (2019-07-17)

  This chapter explores the research trends by Technical University of Kenya’s staff in Google Scholar for the period of 2013-2016. The study from which the chapter has been extracted analysed research output including all ...
• Records Digitisation Technologies and Systems in the Banking Sector in Kenya 

  Lusimba, Malenya; Kwanya, Tom (2019-07-17)

  Whereas some studies on digitisation in the banking sector in Kenya have been conducted, none has investigated the technologies and systems used as well as their suitability for the purpose. By using a fit-viability analysis, ...
• Information Commons: A Service Model for Academic Libraries in Kenya 

  Syombua Musangi, Penninah; Odero, Damaris; Kwanya, Tom (2019-07-17)

  The changing information landscape in today’s library environment has compelled libraries to shift from the conventional library service models to new service models. One of the new service models is Information Commons ...
• Collaboration Patterns in Knowledge Management Research in Eastern and Southern Africa Region, 1991 - 2016 

  Nyamasege, Geoffrey Gichaba; Onyancha, Omwoyo Bosire; Kwanya, Tom (2019-07-17)

  Using a bibliometrics analysis, this chapter examines the collaboration patterns in knowledge management research in Eastern and Southern Africa (E&SA) region as indexed in Scopus database for the period 1991-2016. The ...
• Application of Information Systems Theories in Library and Information Science Research: A Content Analysis 

  Onyancha1, *Omwoyo Bosire; Kwanya1, Tom (2019-07-17)

  There is a widely-held belief that the library and information science (LIS) field does not have theories of its own but borrows heavily from a variety of fields. One of the subject domains from which LIS borrows theories ...
• A review of citizen librarianship in academic libraries in Kenya 

  Gikunju, Milcah; Nyamato-Kwenda, Roselyn; Kwanya, Tom (2019-07-17)

  Citizen librarianship is the involvement of ordinary library users to create, review and share library services and content. Citizen librarianship emerged from the concept of citizen science in which non-experts are actively ...
• The Role of Libraries in the achievement of sustainable development goals in Kenya 

  Kamau, Grace Wambui; Owano, Ashan (2018-03-13)
• Copyright Challenges in Digital Libraries in Kenya from the Lens of a Librarian 

  Kamau, Grace Wambui (2018-03-13)

  This chapter examines copyright issues and challenges facing digital libraries with a specific emphasis on Kenya. It covers a number of issues such as the meaning, characteristics and advantages of a digital library; the ...

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