Faculty of Social Sciences and Technology

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Browsing Faculty of Social Sciences and Technology by Author "Muganda, Nixon"

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    Assessing alignment of an e-government project in the context of a developing country: a Heideggerian perspective
    (2009) Muganda, Nixon
    E-Government has increasingly become an alternative for enabling public governance at various. The situation is especially poignant in developing countries where there are increasing calls to improve governance for improved national development. This study sought to investigate managerial processes in the alignment of e-government within Local Authorities in Kenya. A case study research design underpinned by critical realism assumptions was used. The analysis was grounded on empirical results of the study, and employed theoretical thematic analysis. Under the alienating conditions of social exclusion, the alignment of the e-government artifact espoused strong managerialist orientations of augmenting and reinforcing central governments control over its polity. A consequence of this alignment is a tendency towards technocratic evolution of the public service delivery system in local authorities in Kenya. However, it was also recognised that the form of e-government projects are constantly in flux, and that relying on a single case was therefore a limitation of the study. Categories and Subject Descriptors
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    Key Issues for Information Officers in South Africa
    (2006) Johnston, Kevin; Muganda, Nixon; Theys, Karen
    Business strategy, operations, communication and technology have converged and resulted in increased demand for business flexibility. Chief information officers (CIO) are particularly challenged because they operate at the intersection between information technology and their organisations. Amidst increasing emphasis on cost-efficiency, information technology resource investment and emergence of new technologies, stakeholders need to understand the most relevant issues within a three- to five-year period. This study was undertaken to contribute to the body of knowledge around key information systems issues in South Africa. Thirty-one responses were received from South African chief information officers surveyed in late 2004. The top issues were: security and control, building a responsive it infrastructure, it value management, service delivery, and improving is strategic planning. The ranked list of issues was compared to previous studies, and further analysed by industry and source of it services (in-house, outsource or combination). Industry and the sourcing of information services were found to have an effect on the ranking of key issues.