Browsing by Author "Milimo, Judith Nelima Wasike"

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    An Empirical Study of the Influence of Information Technology Infrastructure on Supply Chain Performance of Public Universities in Kenya
    (2018-11-12) Milimo, Judith Nelima Wasike; Sagwa, Evans Vidija
    Abstract Organizations are becoming seemingly productive through the adoption and utilization of integrated information systems by use of enabling technologies. This has become possible through creating seamless supply chains linkages by suppliers to customers in order to eliminate poor performance of suppliers, unpredictable customer demands, and uncertain business environment. The purpose of the study was to empirically ascertain the influence of information technology infrastructure on supply chain performance of public universities in Kenya. Information technology plays a critical role in organizational performance by enabling information flow which enhances supply chain robustness and resilience for efficiency. The study was guided by the Collaborative Network Theory (CNT). Information technology infrastructure was hypothesized to have a significant influence on supply chain performance of public universities in Kenya. The study adopted descriptive census survey. A self-administered questionnaire was distributed to 31 public universities in Kenya targeting 62 heads of procurement and Information Communication Technology departments. The response rate was 81 per cent. Descriptive statistics, correlation and regression techniques were used to analyze the data. The results of the study indicate that information technology infrastructure positively influences supply chain performance in public universities in Kenya. Hence the conclusion that information technology infrastructure influences the supply chain performance of public universities. The study has contributed to the existing body of knowledge on the role of information technology infrastructure on supply chain management of organization. The implementation of the study findings can enhance supply chain operational performance. The study recommends that public universities should invest in information technology infrastructure not only in their institutions but also in partnership with suppliers and other stakeholders so as to streamline end to end operations in the supply chain.
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    Mediating Influence of Information Technology Infrastructure in the Relationship Between Supply Chain Process Integration Capabilities and Supply Chain Performance of Public Universities in Kenya
    (2018-11-13) Milimo, Judith Nelima Wasike; Sagwa, Evans Vidija; Sakwa, Maurice Matendechere
    Abstract The purpose of the study was to investigate the mediating effect of information technology infrastructure in the relationship between Supply Chain Process Integration Capabilities (SCPIC) and Supply Chain Performance (SCP) of public universities in Kenya. Information technology was hypothesized to have a positive mediation influence on the relationship between supply chain process integration capabilities and supply chain performance of public universities in Kenya. The study was grounded on Resource Dependency Theory and adopted a descriptive survey design. A self-administered questionnaire was distributed to 31 public universities in Kenya. The response rate was 81%. Descriptive statistics, correlation and regression techniques were used to analyze the data. The results of the study show a statistically significant relationship between SCPIC and supply chain performance. The approach for testing the mediation was adopted from Memon, Cheah, Ramayah, Ting, & Chuah, (2018). The results show that the relationship between SCPIC and SCP is mediated by information technology infrastructure. The study contributes to our understanding of the effect of information technology infrastructure in the relationship between supply chain process integration capabilities and supply chain performance of universities. From the study, an integrated information technology infrastructure enables consistent and real-time transfer of information between supply chain management related applications and functions that are distributed across partners. The study recommends that public universities should invest in technology not only in their institutions but also in partnership with stakeholders like suppliers so as to streamline operations in the supply chain for organizational competitiveness.