Effects of Organizational Restructuring on Employee Performance in Kenya: A Case Study of Nairobi City County

Abstract

This study was carried out to establish the effects of organizational restructuring on employee performance. Many organizations as a result of increased competition have always opted to restructure in order to flow with the operating market trends and follow what is offered in the needy market. As a result of this, certain strategic decisions ought to be undertaken which includes embracing ICT, innovation and creativity, motivating employees, restructuring business operations, resetting HR policies among others. The study was timely since to be a benchmark in business, businesses must find better ways of undertaking their business operations and in this case, either remain the same, embrace change or restructure. The study objectives were to determine how employee restructuring affects employee performance; to establish the effect of management change on employee performance; to determine how change in service delivery practices affects employee performance and to establish how technology affect employee performance in Nairobi City Water and Sewerage Company. The researcher looked at past studies and what different authors have said about the problem under study. Being a case study, descriptive research design was used and data was collected using structured questionnaires. The questionnaires were distributed using random sampling technique in each cadre. Data was collected and analyzed using descriptive statistics. The data was then be used to make comparative analysis in the finding. The researcher used frequency tables to summarize the data collected, bar charts and pie charts were also be used to compliment the frequency tables and fully illustrate the data information gathered. Analyzed results will form the basis of the conclusion and possible recommendations