Abstract:
The National Treasury offers the networking and spearheading of the equipping of the entire national treasury with appropriate ICT facilities, providing the necessary ICT interface between the public sector and stakeholders, offering technical advice on the procurement of the institution ICT equipment, updating ICT in the institutions so as to keep pace with technology developments and ensuring optimal operation and use of ICT through training and other capacity building interventions. The study objectives are to find out the ICT systems adopted by the National Treasury, to investigate to what extent ICT system is used at the National Treasury, to examine the challenges affecting the use of ICT at the National Treasury, to ascertain the benefits of ICT at the National Treasury and to provide recommendations on how to enhance the use of ICT systems at the National Treasury. The literature review presents the framework and the literature on ICT at the National Treasury. It also covers in depth systematic identification
and analysis of related literature. This study was conducted through a qualitative approach in order to find out the application of ICT at the National Treasury. It also utilized the case study method which enabled the researcher to focus on the National Treasury as a single unit and be able to carry out an in-depth study of how ICT was managed at the National Treasury. The researcher used purposive and simple random sampling in order to select particular units from the population who comprised of 51 out of 255 targeted staff selected from the various departments. The researcher used the interview method to collect data, in the analysis of the data, formulation of categories of possible responses was done and editing which involved checking for minor errors and non response. A total of 46 respondents were interviewed.
From the research study, it was concluded that ICT at the National Treasury was said to drive productivity and economic growth in adopting e-Government solutions, which included leverage
commercially available products and solutions and procure e-Government solutions based on merit and value. The ICT skills development were said to be in need of the provision of incentives for ICT education and training at all levels, establish specialized certified training programmes for IT professionals and developers, strengthening business education and training and including ICTs. The researcher recommended that the enterprise and entrepreneurialism sector remains at the forefront of ICT innovation, investment, and use. The Government was said to be able to leverage these private-sector forces by improving access to capital through access to capital and removal of barriers to private sources of capital, support microfinance mechanisms, provide Incentives for private-sector and ICT spending, transparent accounting rules, on infrastructure and access the Government and industry must also work together to promote affordable computing initiatives through promotion of ubiquitous telecommunications access, investing access, investing in targeted broadband network development, support pro-growth spectrum management policies, provide a technology-neutral regulatory environment.