Browsing by Author "Kibe, Lucy"

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Curbing Cyberbullying on Facebook: An Analysis of Mitigation Strategies in Universities in Kenya
(2023) Kwanya, Tom; Ogolla, Erick; Kibe, Lucy; Kogos, Angella; Onsare, Claudior
Abstract Cyberbullying is the wilful and repeated use of electronic devices and platforms to harm others. It is becoming increasingly practised amongst university students in digital spaces. This paper examines the mitigation strategies Kenyan university students and administrators adopt to help curb cyberbullying. The study underpinning this paper applied mixed methods research approach employing both qualitative and quantitative studies. The total population of undergraduate students was 610,563, while that of the dean of students was 49. The study used stratified and information oriented sampling techniques. The study sample comprised 4,770 undergraduate students and 24 deans of students from 16 public and eight private chartered universities in Kenya. Quantitative data was collected from the students using questionnaires. Qualitative data was also collected from the students using focus group discussions and deans of students using key informant interviews. The study's findings indicate that students responded to cyberbullying by enhancing their online security, blocking perpetrators of cyberbullying, flagging and reporting offenders, seeking counselling, and taking legal action against them. The effectiveness of these strategies varied depending on the type of cyberbullying suffered. The authors conclude that cyberbullying is a prevalent socio-technological ill affecting undergraduate students in universities in Kenya. A myriad of strategies to cope with the vice has been adopted. However, this paper recommends concerted efforts of the students, deans of students, universities, government, and society in devising and implementing comprehensive strategies for curbing cyberbullying in universities in Kenya.
Harnessing fourth industrial revolution (4IR) technologies for sustainable development in Africa: a meta-analysis
(Emerald Publishing Limited, 2023-02-19) Kwanya, Tom; Kibe, Lucy; Nyagowa, Hesbon
Abstract Purpose – The fourth industrial revolution (4IR) has changed the way people operate. All sectors of the economy have been affected by this technological advancement. However, little is known of how 4IR technologies are used in Africa. This paper aimed to investigate how 4IR technologies can be harnessed to support sustainable development in Africa. The objectives of the study were to: examine the infometric patterns of research production on 4IR technologies for sustainable development in Africa; explore the perception of 4IR technologies and their potential for sustainable development in Africa; investigate the extent to which 4IR technologies have been harnessed to support sustainable development in Africa; determine the factors influencing the use of 4IR technologies for sustainable development in Africa; and identify the strategies which can be used to harness 4IR technologies for sustainable development in Africa. Design/methodology/approach – The study applied a mixed methods research approach. Quantitative data was collected through bibliometrics analysis while qualitative data was collected by use of systematic literature review. Data was collected from Google Scholar using Harzing’s “Publish or Perish” software and analysed using Microsoft Excel, Notepad, VOSviewer and Atlas.ti and presented using tables, graphs and figures. Findings – The study retrieved 914 research publications on 4IR and sustainable development in Africa. It emerged that production of research on the subject has increased gradually over the years. The findings reveal that Africa is aware of the potential of 4IR for sustainable development. In fact, it emerged that 4IR technologies are being used to support education, health services, tourism, e-commerce, records integrity and project management. Some of the factors that inhibit the use of 4IR for sustainable development Africa include lack of relevant policies, low skill levels in 4IR technologies, inadequate infrastructure and lack of stakeholder involvement. This study recommends the development of policies in 4IR, capacity building and upgrading of infrastructures. The findings can be used by governments in Africa to harness 4IR technologies for sustainable development. Originality/value – The research is original in scope and coverage.
Harnessing fourth industrial revolution (4IR) technologies for sustainable development in Africa: a meta-analysis
(Emerald Insight, 2023-02-19) Kwanya, Tom; Nyagowa, Hesbon; Kibe, Lucy
Abstract Purpose – The fourth industrial revolution (4IR) has changed the way people operate. All sectors of the economy have been affected by this technological advancement. However, little is known of how 4IR technologies are used in Africa. This paper aimed to investigate how 4IR technologies can be harnessed to support sustainable development in Africa. The objectives of the study were to: examine the infometric patterns of research production on 4IR technologies for sustainable development in Africa; explore the perception of 4IR technologies and their potential for sustainable development in Africa; investigate the extent to which 4IR technologies have been harnessed to support sustainable development in Africa; determine the factors influencing the use of 4IR technologies for sustainable development in Africa; and identify the strategies which can be used to harness 4IR technologies for sustainable development in Africa. Design/methodology/approach – The study applied a mixed methods research approach. Quantitative data was collected through bibliometrics analysis while qualitative data was collected by use of systematic literature review. Data was collected from Google Scholar using Harzing’s “Publish or Perish” software and analysed using Microsoft Excel, Notepad, VOSviewer and Atlas.ti and presented using tables, graphs and figures. Findings – The study retrieved 914 research publications on 4IR and sustainable development in Africa. It emerged that production of research on the subject has increased gradually over the years. The findings reveal that Africa is aware of the potential of 4IR for sustainable development. In fact, it emerged that 4IR technologies are being used to support education, health services, tourism, e-commerce, records integrity and project management. Some of the factors that inhibit the use of 4IR for sustainable development Africa include lack of relevant policies, low skill levels in 4IR technologies, inadequate infrastructure and lack of stakeholder involvement. This study recommends the development of policies in 4IR, capacity building and upgrading of infrastructures. The findings can be used by governments in Africa to harness 4IR technologies for sustainable development. Originality/value – The research is original in scope and coverage.
Impact of Cloud–Based Services on Records Management in Public Organisations in Kenya
(2019-07-29) Kibe, Lucy
Cloud-based services are the services that are provided to users through the Internet when they need them. They are designed to provide easy and scalable access to applications, resources and services. Such services include online storage, backup solutions and document collaboration services, among others. Most organisations have started using the cloud-based services to offer efficient and cost-effective technological solutions. Other organisations are moving to cloud-based records management to cut cost, eradicate redundancies and pool resources. However, when choosing to use these services, the organisations have to weigh against the risks associated with lack of privacy and security of records. This chapter analyses the cloud-based services used for records management in public organisations in Kenya; their impact on effective records management; the challenges in managing the cloud-based services; and strategies which can be used by the organisations to enhance the effective adoption of cloud-based services for records management in public organisations in Kenya. The chapter is based on a research study where primary data were collected through self-administered questionnaires using the online Survey Monkey platform. Additional information was collected through review of scholarly materials. The findings indicate that public organisations in Kenya can use cloud–based services to enhance their records management. Thus, cloud-based services such as creation, digitisation, dissemination, storage and preservation of records have the potential of increasing efficiency and effectiveness of public organisations by enhancing effective records management. The findings here can be used by public organisations to implement effective records management initiatives anchored on cloud-based services. Moreover, the findings can be used to develop policies and standards governing the use of cloud-based services in records management.
Investigative Study On the Challenges and Opportunities of Digital Preservation to Kenya National Archives and Documentation Services
(2016-09-26) Kibe, Lucy; Wachera, Lucy
The research project attempts to investigate the challenges and opportunities of digital preservation at the Kenya National Archives and Documentation Services. Chapter one has the background information on digital preservation, statement of the problem, research objectives, research questions, significance and justification of the study. Chapter two contains the relevant literature related to the research topic with regard to the research objectives. Chapter three looks at the sample size, the various respondents of the study, the data collection techniques and the justification why they were used. Chapter four analyzes the data collected from the respondents. The analysis is done using the responses from the interview and questionnaires given to the users. The analysis is presented inform of tables, graphs and pie charts. Chapter five has the conclusion, recommendations and summary of the research findings.
Knowledge Ambassadors: Enhancing Tacit Knowledge Transfer in Kenyan Universities
(Springer International Publishing, 2015) Kwanya, Tom; Kibe, Lucy
Abstract. Universities in Kenya have invested in library services and resources to support their teaching and learning activities. However, these resources are not used adequately leading some universities to develop partnership programmes with students, known as knowledge ambassadors, to educate their peers about library resources and services available in their institutions. This study sought to describe the concept of knowledge ambassadors from a knowledge management perspective; investigate where and how it has been deployed in universities in Kenya; analyse how effective knowledge ambassador programmes in Kenyan universities have been; identify the challenges affecting its effective use for tacit knowledge creation and sharing; and propose strategies which can be used by academic institutions in Kenya to enhance the effectiveness of their knowledge ambassador programmes. Primary data was collected through interviews with knowledge ambassadors and librarians selected through information-oriented purposive sampling from four public universities in Kenya. The findings indicate that eight private and public universities in Kenya have launched knowledge ambassador programmes. The benefits of the programmes include increased usage of the information resources by users in the institutions as well as deepened user participation in the design, development and deployment of library services and products. The findings also revealed that the impact of the programmes is hampered by time constraints; misconception about the expectations of the ambassadors; inadequate infrastructure; and inadequate funding. These findings can be used by universities in Kenya to develop policy frameworks which leverage the impact of knowledge ambassador programmes on tacit knowledge creation, validation, sharing and use.
Pixels Hurt More Than Sticks and Stones: Confronting Cyberbullying on Facebook
(Technical University of Kenya, 2022) Kwanya, Tom; Kogos, Angella; Kibe, Lucy; Ogolla, Erick; Onsare, Claudior
Executive Summary This report documents the process and findings of a research project titled “Pixels hurt more than sticks and stones: confronting cyberbullying on Facebook”. The project which was conducted with a generous financial support from Facebook Inc. was carried out by researchers based in the School of Information and Social Studies, The Technical University of Kenya. The study was initiated in 2020 but, due to COVID-19 pandemic, was completed in 2022. This report comprises six chapters. The first chapter explains the research concept. It specifically elucidates the context of the study, research problem, significance and justification of the study, scope and delimitations of the study, limitations of the study, as well as the dissemination strategy of the research findings. The second chapter presents the review of literature on the subject, analyses research gaps, and explains the conceptual and theoretical underpinnings of the study. The third chapter clarifies the research approach, design, population, sampling approaches, data collection techniques and tools, data collection procedure, data analysis as well as research reliability and validity. The fourth chapter presents the analysed research data while the fifth chapter discusses the findings and positions them in the existing body of knowledge on cyberbullying in universities. The sixth chapter summarises the findings and presents the recommendations of the study. This study was conducted in conformance with best practices in scholarly research. The researchers obtained ethical clearance as well as a research permit from research regulators in Kenya. Similarly, the project was cleared by institutional gatekeepers of all the universities which participated in the research. The findings have been analysed and presented in a way which does not identify the respondents of the study. Therefore, their contributions, views and identities remain anonymous and confidential. All efforts have been made to ensure that this report is as accurate as possible. Nonetheless, we apologise for any errors that may have slipped through the rigorous editing and review process.