ABE Diploma in Business Management

Permanent URI for this collectionhttps://koha2.tukenya.ac.ke/handle/123456789/393

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    Effects of Employee Grievances in Organizational Performance in Kenya: A Case Study of The National Treasury.
    (2015-06-17) Njeri, Mercy
    The main purpose of the study was to find out the effects of employee grievances on organizational performance in reference to the National Treasury, Kenya. The study was guided by the following specific objectives: To determine the effect of grievance procedures, to establish the various terms of service available within the ministry, to find out how employees relate within the ministry, to determine the benefits entitled to employees within the ministry. In this study descriptive research design was employed in collecting and analyzing data. The main data collection instrument was interviews and questionnaires. The researcher target’s were the employees at the National Treasury. The researcher sampled at least employees from all the departments in the Ministry in order to have an accurate overview of what the entire employees’ think about organizational performance. The main instrument for collection of data for the study was questionnaires. Both structured and unstructured questions were used to collect data from respondents. The data was analyzed both qualitatively and quantitatively.
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    The Effects of Off-The-Job Training and Organizational Productivity: A Case Study Of The Christian Medical And Dental Association Of Kenya
    (2015-06-17) Guni, Amos
    Organizational productivity is the primary focus of any existing firm, either for profit or not for profit. Training has therefore become an issue that has to be faced by every organization. This study, therefore, seek to determine the impact of Off-the-job training and organizational performance. It gives the background of the study, statement of the problem, purpose of the study, limitations of the study, scope, theoretical framework and definition of terms. The study further reviews past literature done by different authors, identify the importance for off-the-job training, key indicators of organizational productivity, theoretical models linking training to organizational performance and establish a relationship between off the job training and behavior change/modeling. Finally, the research proposal contains data presentation and analysis, data collection instruments, target population and sampling strategy, research design and locale of the study.
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    Effects Of Occupational Welfare On Employee Productivity In Organization: A Case Of Safaricom
    (2015-06-17) Waweru, Samuel
    Today, due to much focus on employees’ performance, quality of work life and how it relates to employee performance in safaricom Centre has been long overlooked. As such this study aims to determine the effects of occupational welfare on employee productivity in organization. The study was guided by four prime objective, that is: To find out the affects of occupational welfare on employee productivity in organization, to identify ways that can improve the quality of work life on employee productivity in organization, to establish the importance of employee performance measurement on employee productivity in organization, to identify the importance of motivation on employee productivity in organization. Stratified random sampling procedure was used to arrive at the sample of employees. A semi -structured questionnaire was used to collect data from the 146 employees who took part in the study. Quantitative data was collected and analyzed and presented in frequencies and percentages in tables and figures with accompanying descriptive details. The study established that the factors that contribute to occupational welfare at the Safaricom Centre are working environment, training and development, compensation and rewards, management involvement, motivation and communication. While analyzing the affects of occupational welfare on employee productivity in organization. The study established that there was a strong correlation among all the quality of work life variables tested to employees performance .The study concluded that variables that contribute to a better quality of work life should be taken into consideration by the management when addressing performance concerns. On the basis of the study, it was suggested that further studies should be done by taking each individual factor which would bring out an exhaustive and most comprehensive view of the relationship between the occupational welfare and employees’ performance and further studies should be done on other contact centers in Kenya.
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    On-The-Job Training and Employee Performance
    (2015-06-17) Alenga, Collins
    The project was about on the job training and employee performance in the ministry of labour. The research took place between the month of June to December 2014. The study was prompted by the fact that delivery of services had deteriorated and the researcher felt that this is due to lack of on the job training or ineffective training programmes which could not yield organizational productivity Objectives of the study were; The purpose of the study was to investigate how effective the employee training and Development was for any organization, to discuss the current practices in organizations for training and development that are supposed to contribute to the enhancement of employee’s skills and performance, to evaluate the role of management personnel on effective employee training and development program on enhancing employee performance, to identify the link between on-the-job training and performance of the organization