School of Business and Management Studies

Permanent URI for this collectionhttps://koha2.tukenya.ac.ke/handle/123456789/908

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    Key Issues for Information Officers in South Africa
    (2006) Johnston, Kevin; Muganda, Nixon; Theys, Karen
    Business strategy, operations, communication and technology have converged and resulted in increased demand for business flexibility. Chief information officers (CIO) are particularly challenged because they operate at the intersection between information technology and their organisations. Amidst increasing emphasis on cost-efficiency, information technology resource investment and emergence of new technologies, stakeholders need to understand the most relevant issues within a three- to five-year period. This study was undertaken to contribute to the body of knowledge around key information systems issues in South Africa. Thirty-one responses were received from South African chief information officers surveyed in late 2004. The top issues were: security and control, building a responsive it infrastructure, it value management, service delivery, and improving is strategic planning. The ranked list of issues was compared to previous studies, and further analysed by industry and source of it services (in-house, outsource or combination). Industry and the sourcing of information services were found to have an effect on the ranking of key issues.
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    Evaluating Creative Mobile Applications Development Using Emotional Design
    (2014) Muganda, Nixon O
    In this research paper, we adopt an integrative view of user involvement in software development; where, a user's psychological state, at various phases of development, is linked to the contribution of user involvement in the success of software development. We explore the link between creativity and emotional design in order to evolve a conceptual framework for studying creativity in the fast growing area of mobile applications (apps) development. Action research, which is regarded as participatory, emancipatory and contextual, was adopted in this study. The study used a case study design and a survey of 1,502 students registered for a first year course in Management Information Systems at a large urban University in South Africa. Results from this study found that for app development to be more creative and innovative, emotional design should be part of the broader process of improving requirements engineering in Information Systems Development (ISD). We also found that in situations where emotional feedback is genuine, requirements engineering problems related to the "misinformation effect" common in ISD can be minimized. The third claim we affirm stronger is how users in ISD play a closer role as co-developers of mobile apps in order to realize true creativity and innovativeness. This study further demonstrated how subjective feelings in ISD can be evaluated using visual artifacts such as the Emocard
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    Assessing alignment of an e-government project in the context of a developing country: a Heideggerian perspective
    (2009) Muganda, Nixon
    E-Government has increasingly become an alternative for enabling public governance at various. The situation is especially poignant in developing countries where there are increasing calls to improve governance for improved national development. This study sought to investigate managerial processes in the alignment of e-government within Local Authorities in Kenya. A case study research design underpinned by critical realism assumptions was used. The analysis was grounded on empirical results of the study, and employed theoretical thematic analysis. Under the alienating conditions of social exclusion, the alignment of the e-government artifact espoused strong managerialist orientations of augmenting and reinforcing central governments control over its polity. A consequence of this alignment is a tendency towards technocratic evolution of the public service delivery system in local authorities in Kenya. However, it was also recognised that the form of e-government projects are constantly in flux, and that relying on a single case was therefore a limitation of the study. Categories and Subject Descriptors