School of Information and Communication Studies

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    management of personnel records in government ministries:
    (2013-05-31) Osore, Richard N.
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    COUNTER TERRORIST MEASURES AND ECONOMIC GROWTH: A CASE STUDY OF TOURISM INDUSTRY IN KENYA I998-2010
    (2013-06-07) Peri, Esther
    COUNTER TERRORIST MEASURES AND ECONOMIC GROWTH: A CASE STUDY OF TOURISM INDUSTRY IN KENYA I998-2010
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    INTERNAL CONFLICTS AND HUMAN RIGHTS: A CASE STUDY OF KENYAN 2OO7 POST ELECTION VIOLENCE IN MOLO DISTRICT, RIFT VALLEY PROVINCE
    (2013-06-07) Onyango, James
    INTERNAL CONFLICTS AND HUMAN RIGHTS: A CASE STUDY OF KENYAN 2OO7 POST ELECTION VIOLENCE IN MOLO DISTRICT, RIFT VALLEY PROVINCE
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    UNHCR AND REFUGEE PROTECTION
    (2013-06-07) Munala, Juliet
    UNHCR AND REFUGEE PROTECTION A CASE STUDY OF UNHCR IN KAKUMA REFUGEE CAMP
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    ASSESSING THE EFFECTS OT EARLY AND FORCED MARRIAGES. A case study of Budalangi Division of Runyala District in Western Province of Kenya.
    (2013-06-07) Wafula, Christine
    ASSESSING THE EFFECTS OT EARLY AND FORCED MARRIAGES. A case study of Budalangi Division of Runyala District in Western Province of Kenya.
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    The Role of Conflict management in human rights abuses: A case study of the Darfur region in the Sudan
    (2013-06-07) Nyang'or, Gilbert
    The Role of Conflict management in human rights abuses: A case study of the Darfur region in the Sudan
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    COUNTER TERRORIST MEASURES AND ECONOMIC GROWTH: A CASE STUDY OF TOURISM INDUSTRY IN KENYA I998-2010
    (2013-06-07) Pere, Esther
    COUNTER TERRORIST MEASURES AND ECONOMIC GROWTH: A CASE STUDY OF TOURISM INDUSTRY IN KENYA I998-2010
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    IMPACTS OF ILLITERACY ON WOMEN. A CASE STUDY OF SANGO VILLAGE IN HOMA-BAY DISTRICT
    (2013-06-07) Nyandire, Ronald
    IMPACTS OF ILLITERACY ON WOMEN. A CASE STUDY OF SANGO VILLAGE IN HOMA-BAY DISTRICT
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    ASSESSING EFFECTS OF PHYSICAL ABUSE ON CHILDREN
    (2013-06-07) Muriungu, Mbaabu
    ASSESSING EFFECTS OF PHYSICAL ABUSE ON CHILDREN A case study of Mathare North Division.
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    ASSESSING THE EFFECTS OF COMMUNITY PARTICIPATION ON PROJECT SUSTAINABILITY
    (2013-06-07) Njue, Josphat
    ASSESSING THE EFFECTS OF COMMUNITY PARTICIPATION ON PROJECT SUSTAINABILITY
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    THE ECONOMIC EFFECTS OF POVERTY ON WOMEN A case study of Lumbwa Location Machakos District
    (2013-06-07) Mwelu, Judith
    THE ECONOMIC EFFECTS OF POVERTY ON WOMEN A case study of Lumbwa Location Machakos District
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    THE EFFECTS OF ORGANIZED CRIME ON TRANSIT GOODS: CASE STUDY OF TRANS AFRICAN HIGHWAYS KENYA
    (2013-06-07) Kaibiru, Antony
    THE EFFECTS OF ORGANIZED CRIME ON TRANSIT GOODS: CASE STUDY OF TRANS AFRICAN HIGHWAYS KENYA
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    UNHCR AND REFUGEE PROTECTION: A CASE STUDY OF UNHCR IN KAKUMA REFUGEE CAMP
    (2013-06-07) Munala, Juliet
    UNHCR AND REFUGEE PROTECTION: A CASE STUDY OF UNHCR IN KAKUMA REFUGEE CAMP
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    A SSESSING THE EFFECT OF INSECURITY IN KENYA A CASE STUDY OF MUKURU KWA NJENGA SLUMS
    (2013-06-07) Njeru, Peter
    ASSESSING THE EFFECT OF INSECURITY IN KENYA A CASE STUDY OF MUKURU KWA NJENGA SLUMS
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    ASSESSING THE EFFECT OF CHILD LABOUR ON SCHOOL ATTENDANCE A case study of Laini-saba location Kibera slums
    (2013-06-07) Wamalwa, Judith
    ASSESSING THE EFFECT OF CHILD LABOUR ON SCHOOL ATTENDANCE A case study of Laini-saba location Kibera slums
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    The use of web-based and online technologies to enhance the culture of knowledge sharing in organizations in Kenya
    (2015-05-29) Mutoka, Antony
    Knowledge is a complex concept that attracts many philosophers, researchers of other disciplines, and practitioners. Many debates are ongoing on the definition of knowledge and the only consensus seems to be the notion that knowledge is more than just mere data and information. Knowledge can provide added value if it results in actions and decisions (O’Dell & Grayson, 1998). An organization’s strategy of knowledge management depends of the way the company serves its clients, the economics of its business, and the people it hires. Thus, Knowledge Management (KM) should be closely related to objectives and business strategies of the organization or subunit of the organization. If KM fails to add value to the organization, it is only cost intensive, useless, or even counterproductive. Knowledge sharing is a key aspect to be considered whenever a KM strategy is formulated. Coupled with the latest technologies in the market, the possibilities can be limitless. This project aims at evaluating the extent to which web-based and online technologies have been utilized to enhance the culture of organizational knowledge sharing.
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    Disaster management program for records at Kenya airport authority (KAA) Nairobi
    (2015-05-30) Nyahiri, Joseph
    The aim of this study was to establish the existence of a disaster management policy; establish the nature and type of disasters to which Kenya Airports Authority records are exposed to; establish the disaster management procedures carried out on records when a disaster occurs; Investigate the role of government and other agencies in disaster management; identify whether the disaster management measures taken facilitates in detection, prevention and mitigation of disasters against records and Identify the challenges involved in the disaster management process and the counter measures to the stated challenges. This study used a mixed method approach and data was collected by means of a structured and unstructured questionnaires. The target population consisted of 150 respondents consisting of registry management staff and the general staff. The results revealed that the records registry does not have a disaster management policy; the registry system in place is a centralized records management system; the main disasters that the registry records are prone to include fire, explosions, and terrorist attacks. The study discovered that the registry has security measures; the registry has a high staffing level of clerks and untrained staffs; and does not have a disaster management plan; the storage area for records is not ideal and adequate; the registry is not properly positioned for future expansion; the government role is to allocate adequate and provide resources to facilitate the management of a disaster occurrence; the registry faces challenges due to the lack of finance to prevent a disaster or minimize damages to the records should a disaster occur. The absence of a disaster management policy for records is a major challenge as the registry cannot guarantee accessibility and usability of the records it houses in the event of a disaster. The study recommended the development of a disaster management program; risk assessments to be conducted to determine a disaster occurrence, frequency and possible impact on records; disaster occurrence drills should be conducted regularly for the registry to enhance the registry ability to manage disasters; Kenya Airports Authority should establish a disaster management committee for the records registry whose mandate would be to develop and guide the implementation of disaster management program; the registry should identify and list their vital records, so that they can be given first priority of protection in terms of storage and usage in a disaster occurrence.
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    Records management for enhancing service delivery: a case study of the ministry of industrialization, Nairobi
    (2015-05-30) Ndambuki, Josphat
    Records which are managed as part of an appropriate records management programme will help the organization to conduct business in an efficient, accountable manner, deliver services consistently, support managerial decision making and transparent policy formation and ensure continuity in policy execution, management and administration. Ineffective records management systems usually lead to long customer waiting times before they are served. Workers in the Ministry usually end up not rendering certain services because the documents of the client are not contained in ministry files. This study sought to investigate the role of records management and service delivery at the ministry of Industrialization. The study was guided by the following specific objectives: To establish how records are managed in the ministry of industrialization during their entire life-cycle, to establish extent to which current state of records management facilitates/undermines service delivery, to find out the challenges faced in managing records in support of service delivery and to propose recommendations to the challenges identified by the study.. The study applied a case study research design. The study targeted a total population of 10 employees in the ministry of industrialization. The study applied purposive sampling design and used questionnaires and interview schedules to collect data. The researcher used qualitative data analysis with the aid of SPSS. The study established that the Ministry of Industrialization has adopted both paper and electronic records management systems to manage its records during their entire life-cycle. Officials in the Ministry of Industrialization never attended formal records management training and no formal records management training was offered to records management staff in the institutions. This negatively affects service delivery in the ministry. The Ministry of Industrialization did not have enough guiding documents for the administration of client records. They had no standard norm for turnaround times for the retrieval of client records in the Ministry of Industrialization. There was also no disposal plan for e-records. The Ministry of Industrialization should adopt and implement an effective records system to minimize too much paper work. Based on the findings and conclusions of the study, the researcher recommends that the Ministry of Industrialization should develop and implement a standard reasonable time frame for returning clients records when clients borrow files to prevent files from going missing. They should also develop policies, procedures, norms and standard documents that specifically govern clients’ records management. The study suggests that further research should be carried out to determine the requirements and processes of developing an effective, modern and advanced records management system, particularly electronic records management system.
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    Critical analysis of record keeping systems for enhanced service delivery at the state law office Nairobi
    (2015-05-30) Were, Crispin
    This research aims at analyzing record keeping systems for enhanced service delivery at the State Law Office. The study sought to establish whether the State Law Office has a written policy, procedures and legislative frameworks governing record keeping systems. It also aims at finding out the type of record keeping system maintained at the ministry and the equipment and infrastructure necessary for their support. The study seeks to find out the staffing levels of staff at the State Law Office and find out whether the staff managing and administering record keeping systems in the ministry are well trained and have the necessary skills in the field of record management. The study is based on data collection from questionnaires administered to members of staff in the records management section, interviews on visitors and staff, observation and documentary evidence sources. The respondents indicated that there was a policy governing record keeping systems was unfortunately not properly constituted. The study also revealed that there was need for further training in the management of electronic records and the systems managing them. It was noted that there was need to upgrade the current record keeping system to increase the system‟s capacity to store records, guard against systems constantly being offline and slow system response. The record keeping system in place was not fully utilized to ensure easy and fast access in the retrieval of files leading to long public waiting periods and as a result, record officers ended up failing to render proper services. The upgrade would introduce new system features and capabilities that were unavailable in the current version therefore saving the office time and improving the overall product. All the above findings led to various conclusions and recommendations of developing stronger written policies on the administration and management of record keeping systems, sensitization of all staff on its importance and train them on the skills and knowledge for managing both paperless and electronic records and their significance to an effective service delivery.
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    Digitization of records at the Kenya national archives and documentation services Nairobi.
    (2015-05-30) Kithinji, Jenniffer
    The study investigated on the records digitization at the Kenya National Archives and Documentation Services and the specific objectives were, to establish the activities involved in records digitization at the Kenya National Archives and Documentation Services,determine the technologies used to digitize the records at the National Archives, to find out the staffs involved in the digitization process and their qualifications, to find out the challenges encountered during records digitization at the Kenya National Archives and the general objectives were to establish the processes, technology and procedures involved in the records digitization at the Kenya National Archives and Documentation and propose possible recommendations. Also the study aimed at establishing the activities involved in the records digitization the staffs who carry out the digitization process and the challenges encountered in the process of records digitization. The study targeted the staff and the objectives that guided the researcher in investigating the impact of digitization of records at the Kenya National Archives and Documentation Services. The method that was used for population sampling was purposive random sampling to enable the researcher to get the representation of employees from different categories. A sample size of twenty (20) employees was selected. The researcher used non – participatory observation and interviews method as data collection tools for the study. The study revealed that there was a policy but general policy and no specific for records digitization process but just guidelines for records digitization. The study also revealed that the paper based records were commonly used. . The data collected was analyzed and presented in form of, tables, pie charts and bar graphs. The study recommended that the top level management to set a budgetary fund that will sustain the digitization demands. It also recommended the recruitment of adequate (professionals) ICT officers and record management officers who have specialized skills in records digitization and ensure that all staffs are trained on records digitization.